Old school I.T. Dept. ‘Welcome Doc’

Welcome To [The Company]

From the IT Support Team

A Welcome Message from the Information Technology (IT) Department…

Please keep in mind the following Microsoft Windows information:

** This was one of many projects done on the job for documentation purposes. The idea is to welcome new employees and contractors and to minimize simple inconveniences on the first day of the job, i.e “what’s my password” or “how do i get to the public file shares” or “which domain do I log into”, etc ? This information assisted new folks in getting accustomed to our network. The idea is to communicate, communicate, communicate. This is an investment of time that pays off dividends in the long term so that new employees are comfortable with their new PC or laptop, the company network and software, and of course email and telephone details, etc.

I had to remove certain bits of info, to protect the innocent of course ; >

  1. Logging On: Your network User Name is normally the first letter of your first name and your whole last name (i.e “jsmith” or “awong”). By default, your Log On password to the Windows NT Domain (named “Corporate”) is “password”. The IT Support staff will assist you in changing this as needed. Upon logging on, note that the Network Log On is different than the Windows Log On. It is perhaps best to keep them the same for now. IT Support usually sets them both the same (i.e “password”) during initial configurations before new employees arrive at company. Generally, on a Windows NT network, you will not see the Windows Log On unless you log on to another Workstation, i.e. a PC in another office/cube (this is related to a Windows ‘profile’) or if you change passwords.

In other words, the Network Log On enables you to connect to the NT Network and its many shared resources as well as your personal storage space (more on that later), while the Windows Log On (i.e Windows 98) is for your machine only (or your “profile”): It is local and holds some general Desktop preferences, etc.

  1. Email:  We use Outlook 98 (transitioning to Outlook 2000, in progress). Your Email password is also “password” and by default is saved in the email client’s memory for ease of use. IT Support can assist with Email issues as well. Your email address is: your_user_name@our.company.com (your_user_name: see above, #1). Your Outlook “Contacts” (i.e Address Book) should be updated with the current company employee listings. If it is not there, please contact us via Email or if you are comfortable with Outlook, importing instructions can be found here.
  2. Anti-Virus Software: As your computer is turned on, or reboots, you may see the McAfee Anti-Virus program logo in the background along with your NT network prompt. This is more than a logo; it is actually scanning for viruses. As a result, there is sometimes a delay with typing your password. Please wait for 5-10 seconds beginning when you first see the network prompt, or you may get a network error message due to the letters not being read because of all the McAfee activity. Also, IT Support will from time to time need to update McAfee files to keep up with viruses. We’ll keep you posted.
  3. Backing Up your Important Documents: If you open the “My Computer” icon on your Windows Desktop, you should see 2 network drives along with your floppy drive, A:\ and C:\ drive, etc: a Public one (P:) and one with your user name (U:).  Feel free to browse the P: drive. It is replete with applications and many other company-related items. Your U: drive is your secure space on the NT network for backing up Documents. You may open it up and simply drag files over to it or you can use the “save as…” mechanism in most applications and locate it from there. IT support will be able to assist you with this as needed.

[UPDATE: Microsoft Exchange Server is in use now and this is moot now]

[UPDATE: McAfee/NAI server-based software now automates this process]

Also, please refer to the first link below (http://corpintranet/), going to “IT Services” for more detailed information on saving your work and mapping network drives. Backing up your critical documents is crucial in the event of a mistaken ‘delete'(and ensuing emptying of the Recycle Bin), a serious power outage or, worse, an earthquake (: <

  1. Requests for Materials: The standard PC or Laptop set up for new employees normally involves a PC or Laptop with Windows 98 Second Edition, monitor, proper network cabling, surge protector, and extension cords as needed. However, user needs vary (i.e Engineers sometimes require a Hub). Additional requests should be channeled through your Department’s Manager, who will evaluate the request and then email it to the IT Department for ordering upon approval.
  2. Some web site addresses pertinent to us to get you started:

http://corpintranet: this is the company Intranet with an assortment of information and links.

Again, for IT Support assistance, please Email us. If by chance your Email is not functioning, a neighbor will be more than happy to help :>]

Good Luck! IT Support,

Dave and Team!!

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